If you have concerns about your care or experience at WakeMed, please contact Patient Relations at 919-350-8212. Contacting the Joint Commission.If you would like to share a compliment, concern or grievance about the care you have received, please fill out the form below. Our Voice of the Customer system allows you to file a complaint, share a positive experience or give us feedback. Complaint Hotline: 1-800-624-3004 (within NC) or 919-855-4500. Find Local Rules and Forms that provide procedures and guidelines for courts in Wake County. ECourts Services are now available. First, choose the consumer complaint form that fits your problem. Once you have decided that you want to file a complaint you will need to do it with the North Carolina State Bar. If you are not able to come in person to the Center, you can download and print from the links below.