We offer an informal complaint resolution service to Washington state residents, and to consumers with complaints about businesses located in Washington state. Frequently Asked Questions How do I file a complaint?For questions or to file a complaint over the phone, a person can call (360) 236-4700. For more information, go to HSQA's website. Fill out legal documents online for free. It's simple: we ask you questions and use your answers to complete the documents you need. Fill out forms to ask the court to vacate your drug possession conviction and refund LFO payments. A community complaint is a written statement to OSPI, alleging that a federal or state special education rule or law has been violated. If you have concerns about the quality of your care or other services, you can file a complaint (also called a "grievance"). File a complaint against a health professional or facility.