Make sure you include the name of the person who died or mention the specific incident that caused sorrow for the person. These forms helpful when handling the estate of a deceased person.If you have questions, consult with an attorney. A condolence message is a respectful way of communicating sympathy for someone suffering a loss. Here's how to express condolences in a professional manner. The information contained in this Survivors' Guide will support your decision-making and provide helpful solutions during this time of loss. Outside, tourists strolled down the street past groups of armed police officers. The bars were filling up just as the sun began to set. Sunday's crash, the country's worst aviation disaster in decades, triggered an outpouring of national sympathy. You are all in our prayers.