I am so sorry for the loss of your son. Even in his death you have helped others.Acknowledge the family's loss; Focus on remembering the child; End with an offer of specific help or show of care and support. Condolence letter opening. Opening the note: Consider identifying yourself and expressing something personal about the impact of the loss (e.g. A simple "I'm sorry" is sometimes the only thing that is necessary to say. "I am deeply sorry for your loss. Please accept my sympathy for your sad loss. To the family who have lost a child. My heart breaks for you as you navigate through this unimaginable sorrow.