Here are 10 tips on how to write a condolence letter and what to say and what not to say. The best way to start a condolence letter is to acknowledge the loss and express your sympathies for it.Do this in a simple and straightforward way. Our mutual friend, XXX let me know of your bereavement. I was very sorry to hear of XXX's passing. "I am deeply sorry for your loss. If you're planning to write a condolence letter to a grieving friend or colleague after cremation services Burton, MI, then this article is meant for you. A simple "I'm sorry" is sometimes the only thing that is necessary to say. So sad for your loss. Wishing you comfort and remembering the kind spirit that was your mom.