Please accept my heartfelt condolences during this incredibly difficult time. Acknowledge the loss and name the deceased.Not sure what to write in a sympathy card? It's the heart and intention that matter most. It's acceptable to simply use the phrase, "I'm sorry for your loss" if it's said with genuine care and concern. Example of a Condolence Letter. Please know that I'm here for you if you need anything. Writing a condolence message isn't always easy. Many people struggle with finding the right words to say. Sandi and Family: Sharing your sorrow in the loss of one so dear and sending deepest sympathy.