We have compiled the following list to help guide you through the steps you will need to take when a death has occurred. I was sorry to hear of your recent bereavement.A sympathy card is fine with a message from you with a memory and kind words. I agree that the sympathy cards with a poem on them are not ideal. "I am deeply saddened to learn that your (mother, father, spouse, sibling, etc.) recently passed away. Please know that you have my deepest sympathy. Fairfax County Office of Vital Records issues certified copies of vital records (or "certificates") for these events that occurred in Virginia. Use gentler words like "passing" or "loss" instead. Also avoid bringing up details about the death when considering what to write in a sympathy card. "Your loss is deeply felt, and I extend my heartfelt sympathy and support to you and your family.