" "We would like to express our sincere condolences to you and your family. Is it normal in the US to write a condolence letter?It's not part of official practice. Give the Beneficiary the remaining pages of this package. • The Beneficiary must complete the Beneficiary Claim Form in full and return it to you. We are thinking of you and send our heartfelt condolences. A condolence letter should be tailored to the person who died and the recipient of your letter. Note that in the United States, policymakers view cities as preferred actors in policy development. Hennepin County. Mrs. New to Hennepin County?