Make sure you include the name of the person who died or mention the specific incident that caused sorrow for the person. Write on simple stationery or a sympathy card.We've put together a helpful condolence letter template for you to use, which uses 1. A condolence message is a respectful way of communicating sympathy for someone suffering a loss. Here's how to express condolences in a professional manner. Letters of condolence are mainly to comfort the bereaved. Say one or two positive things about the deceased, but the rest should be directed at the recipient. B. Members of the jury, you have now heard and received all of the evidence in this case. I am now going to tell you about the. To address the receiver using the greeting, dear plus their first name is most appropriate in the body of your message.