Our mutual friend, XXX let me know of your bereavement. I was very sorry to hear of XXX's passing.Looking for help to write a Condolence Letter ? "I am so sorry for your loss. Phrases expressing your shock and dismay are perfectly acceptable. Make sure you include the name of the person who died or mention the specific incident that caused sorrow for the person. You will find ideas from seasoned Hallmark writers for good, helpful and hopeful things to write in a sympathy card. Thank you for sharing Casey and my deepest sympathies for the tragedies of your life. I am so sorry for your loss. " "I can't imagine what your family must be going through.