To address the receiver using the greeting, dear plus their first name is most appropriate in the body of your message. Speak to the bereaved quietly, in a low tone of voice just barely above a whisper.Speak from your heart. Acknowledge the loss. Skip the lists of what to say in your sympathy card. ChatGPT can be a great copilot in writing a heartfelt message. Edit, sign, and share sample letter condolence online. No need to install software, just go to DocHub, and sign up instantly and for free. If you're looking to send your condolences to someone grieving, follow our guide on how to address a sympathy card. Please accept our heartfelt condolences.