"I am deeply sorry for your loss. " "We would like to express our sincere condolences to you and your family.Learn how to properly announce the death of an employee's family member, including stepbystep instructions and sample emails or letters. We're giving you some scripts and ideas for offering condolences even when you don't know the deceased or the grieving very well. What do you say in a sympathy card when you don't know them well? Again, I want to express my deepest sympathy to you and your family as my heart goes out to you at this difficult time. Sincerely, Tonya Ford Family Liaison Please know that I'm here for you if you need anything. Losing a mother is an immense loss, and my heart goes out to you during this time of sorrow. Gentle humor can be just what the family needs, so it's fine to share a funny story if it puts the deceased in a good light.