Express your heartfelt sympathies. Some example messages would be, please know I am thinking of you during this painful time.First, I'm so sorry to hear about your wife's death—this can be very, very painful and difficult (I know, I lost my wife as well). When writing a condolence letter, starting with an empathetic and compassionate tone is essential. Following the guidelines you'll find samples of letters that may help you shape your own. Condolence letters do not need to be long; a brief, heartfelt note of sympathy will mean a lot to its recipient. I am so sorry for your loss. Please accept my deepest sympathy. In this tragic moment, (Company Name) stands together in offering our heartfelt condolences to XYZ family. " "May you find solace in the love of those around you.".