Please know that I'm here for you if you need anything. " "We would like to express our sincere condolences to you and your family.A handwritten sympathy message acknowledges the loss and shows the bereaved how much you care. The letter should begin with you expressing your sympathies for the family and letting them know that you are thinking of them. Please accept our sincere sympathy for your loss. We will be sending you benefit information and forms shortly. Don't write, "If there's anything I can do, please let me know," because it puts the responsibility on the bereaved colleague.