Only one rule should guide you in writing such letters: Say what you truly feel. Sitting down to write a condolence letter to the immediate family of a loved one who has just passed away can be difficult.Remind Your Friend You Are There For Them. You want your friend to know you are there for them. Please know that I'm here for you if you need anything. Give them your sympathies and let them know you are thinking of them. Express your deep condolences in a way that conveys your genuine understanding and compassion for the recipient's loss. Make sure you include the name of the person who died or mention the specific incident that caused sorrow for the person. If there is more than one beneficiary, each one must complete a separate form. • The beneficiary must submit a death certificate.