A service agreement is a type of contract that outlines the terms and conditions covering the provision of services between two parties and acts as a reference point for both parties should any questions arise. It serves as a blueprint for the relationship and covers: What work needs to be done and what you'll get.
Businesses who provide or receive services should ensure they have a service agreement in place. A service agreement sets out the rights and obligations of each party to the arrangement and provides a level of legal protection for your business if something goes wrong.
A services agreement is a written contract between a service provider and a client. Also known as a service contract or a general services agreement, this document is legally binding and provides some level of protection for both the provider and the client.
Asking a volunteer to leave should always be a last resort when other ways to solve a problem haven't worked. See our guidance on solving volunteer problems. In rare cases, it's a necessary response to a serious breach of conduct.
You do not have a contract of employment as a volunteer, so you do not have the same rights as an employee or worker. You will usually be given a volunteer agreement that explains: the level of supervision and support you'll get. what training you'll get.