Unable to find a software maintenance agreement? Use Bonsai to customize and download a bullet-proof template!A software license and maintenance agreement (SMA) is a contract that requires software providers to give technical support and updates for their products. This free software development agreement is essential for any development or web design contractor or small business looking to grow. Download our free Equipment Maintenance Agreement template for your business needs. Subject matter included in manual. 2. Name and address of Project. 3. Systems and equipment maintenance manuals. 1.3. DEFINITIONS. Download your Equipment Maintenance Agreement Template in Word Doc format. Table T-3 Application and Hardware, Development, Maintenance and Support.