If you've been the victim of a crime it's important to report it. For general Police related information and non-emergencies: 408-277-8900.To reach the City call center call 311 or visit SanJose311 online. Apply By Text Message. To Apply, scan this "QR Code" with your cell phone or text, "I'm Interested" to (408) 402-4300. Any letter requiring a signature is either registered, or certified. There are generally 2 reasons: one is to verify your address for possible personal contact. If you have a letter from US INS specifying that a police clearance letter is needed to process your application. Has anyone received a call this week for the next academy? Will rejection letters go out to those applicants who are not selected?