Should you wish to file a complaint against a licensee, please complete the below form and email it to Complaint Request . 1. Complaints against members of the department normally will not be accepted more than thirty (30) calendar days after the alleged incident.A complaint can be made on an official Complaint Form that can be obtained in person at the Hondo. Sender's Information: Start with your name and address at the top. The forms must be printed, completed, notarized, and returned in person to the Texas City Police Department. Download a Citizen's Complaint Form (sworn affidavit). Complete the form below to submit your commendation or complaint. If you do not wish to fill out the online form, you may contact the Police Department. Know that under Texas law your complaint is open to the public. Complaints may be lodged as a Formal or Informal Complaint.