Find out how to report a crime and your rights as a victim. Contents. The Mecklenburg County Clerk of Superior Court Office is open to the public between the hours of a.m.This guide is intended to help a person who wants to file or defend a civil case in the United States. First, choose the consumer complaint form that fits your problem. A character letter is designed to show support for a defendant in a criminal case. These letters have the potential to influence the court. The STEP program is designed to assist chemically dependent individuals with their court ordered treatment plans. In our democratic system, there is no more valuable service a citizen can perform than to be a juror. Complaints, motions, briefs, or other documents sent to the judge or Clerk of Court in the form of a letter do not comply with the Federal Rules or Local Rules. You can complete the application at your local CSS office or apply online.