Choose the reason(s) for the refund request and provide a brief explanation in the space provided below. We have identified the following overpayment and are in good faith voluntarily refunding all monies collected in error.This refund represents the resolution of a disputed claim. In this article, we will discuss what to include in your demand letter to a contractor, what to avoid, and provide a sample demand letter. Be specific in the demand letter. Indicate the total amount that is demanded, the deadline for issuing this refund, and how the refund should be provided. Edit, sign, and share sample email of refund money to customer online. No need to install software, just go to DocHub, and sign up instantly and for free. Acknowledgment and Apology. So long as a customer's request falls within the refund policy, grant them the refund.