These strategies and this sample complaint letter can help you get your money back or reach another resolution. I am writing this letter to request a full refund for the clothes I ordered from your store.How to Return Merchandise. Please accept the following information and request on behalf of the City of Franklin Fire. Complete the Apostille or Authentication Request Form (ss-4504). Had trouble with a product or service? Disputes outlined in consumer complaints vary from consumer issues related to financial transactions to consumer purchases of products, goods, and services. Return the completed form to the Planning Office. In order to establish new service an application must be filled out and submitted in person to the Utility Billing Office.