It's just an extra step we're taking to verify the returns we process and make sure refunds go to the right person. Box 1: Refund Claimant Return—Check this box to indicate that you have completed and enclosed the form.This sample Virginia Department of Taxation letter says the tax return has been selected for review and his or her refund cannot be issued. If you don't owe taxes, but also aren't getting a refund, use the "Refund Returns" address. This article serves as a comprehensive guide, detailing everything from the latest updates on tax rebates to the intricacies of processing returns. The refund verification letter explains what documents Virginia will need to verify a refund.