In voluntary or non-binding arbitration, the insurer and the policyholder agree to meet with an arbitrator to review the claim. Once the arbitrator makes their decision on the claim, both parties then have the option to accept or reject it. If the decision is ultimately denied, the case can then be appealed.
FINRA requires investors and other parties to file their arbitration claims via the DR Portal—except for investors representing themselves, who have the option to file by mail. If you are new to the DR Portal, please create an account. Login to the DR Portal and select “File a New Arbitration Claim” in the left column.
In a binding arbitration agreement, both parties agree—by contract—that the matter will be resolved by an arbitrator. This means that both parties have agreed to using arbitration should an insurance dispute arise. And, once the arbitrator makes a decision, this is the final judgment that will stand.
The insurance companies might choose to let an arbitrator settle the case when negligence and liability are unclear and ardently contested. This could be the case if: There were no witnesses, or they can no longer be located. The evidence is less than compelling.
A claimant will typically start arbitration by sending a document known as a “request for arbitration” or a “notice to arbitrate” to its opponent.
The insurance companies might choose to let an arbitrator settle the case when negligence and liability are unclear and ardently contested. This could be the case if: There were no witnesses, or they can no longer be located. The evidence is less than compelling.
If neither party appeals the decision, it will be binding, like an order by a judge. However, a party unhappy with the arbitrator's decision can request a new trial before a judge.
If you value the ability to sue and have your case heard in court, opting out may be the right choice. However, if you prefer a potentially quicker and less costly resolution process, staying in the arbitration program might be more beneficial.
In some instances, you may be able to sue if you signed a valid arbitration agreement. While courts generally favor arbitration agreements, they will allow you to file a lawsuit if either you didn't understand your rights or your claims fall outside the arbitration provision's scope.
Arbitration agreements require that persons who signed them resolve any disputes by binding arbitration, rather than in court before a judge and/or jury. What is binding arbitration? Binding arbitration involves the submission of a dispute to a neutral party who hears the case and makes a decision.