Citibank is letting it's customers opt out of mandatory arbitration. Consumer Reports tells you how you can protect your legal rights.To begin an ICC Arbitration you need to submit a "Request for Arbitration" with the Secretariat of the ICC International Court of Arbitration®. Arbitration is a mandatory but non-binding informal hearing where a neutral arbitrator, or panel of arbitrators, is selected to hear the evidence in your case. This document presents the results of that study. The advantages and disadvantages of pre-dispute arbitration provisions in connection with. On this page you will learn how to file an arbitration claim, how to request mediation, and what documents are required for each process. For more information about how to upload the Application as a Lead Document, see How to E-File in Odyssey. Step 8: Upload Your Documents in the Filings Section. ➢ Even though you are representing yourself, you MUST fill out this section.