An arbitration agreement is a provision in a contract that stipulates that any disputes arising from the contract will be resolved through arbitration. Mandatory Arbitration Clauses in Insurance Policies.An insurance company may require that a policyholder participate in mandatory binding arbitration, only if all of the below conditions are met. As experienced insurance claim attorneys, we are here to guide you through every step of the arbitration process and ensure you receive the outcome you deserve. The parties may also agree in writing to submit a contested civil dispute to voluntary binding arbitration. Fla. Stat. The decision to sign or not to sign an arbitration agreement carries with it potential longterm consequences for Florida employees. When an agreement to arbitrate is included in a contract, it can serve to expedite peaceful settlement without the necessity of going through the arbitration. After you agree on an arbitrator, you will set a deadline for exchanging documents with the insurance company. Can Florida Insurance Companies Require Participation in Mandatory Binding Arbitration? (b) civil action for first party bad faith under section 624.155, Florida Statutes.