Arbitration is a process where a neutral third party decides the outcome of a claim. Whether it's good or bad for you depends on your case.This Agreement will respond to any covered allegation in order to defend and pay "damages" on behalf of a Covered. This article will explore these issues and provide practical advice for drafting arbitration clauses. Seamlessly file a case online with AAA using an online demand form, an arbitration agreement and the filing fee. Jerry, II, Dispute Resolution,. Insurance, and Points of Convergence, 2015 J. Disp. Resol. Regarding arbitration, I own a construction company in Georgia with an arbitration clause in my contracts. (2) All arbitration requests must be submitted to the Administrative Procedure Division of the Office of Insurance and Safety Fire Commissioner. Your first step should be to speak to a Georgia elder care lawyer and find out your legal options.