Illinois has new restrictions with respect to all employment agreement, including written arbitration agreements. While some disputes are better suited to litigation vs.Arbitration, Illinois courts and law recognize and often favor arbitration. The Agreement provided that any claims between plaintiffs and defendant must be resolved via mediation or arbitration. Arbitration is a mandatory but non-binding informal hearing where a neutral arbitrator, or panel of arbitrators, is selected to hear the evidence in your case. Dispute resolution clauses in contracts should be drafted to promote the negotiated resolution of disputes in a fair, timely, and costeffective manner.