The brief should include identification of the parties, a concise description of the facts, and applicable case law and statutes. JAMS Orange County Mediation, Arbitration and ADR Services (Irvine, CA) 5 Park Plaza, Suite 400, Irvine, CA 92614 714-939-1300I'm Dan Dufresne, a Consumer Protection Law expert. More companies now employ mandatory arbitration provisions in website and mobile application terms of use. We explain why families should not sign nursing home arbitration agreements, which forfeit their right to sue if neglect or abuse arises. For example, if you're in arbitration because you agreed to arbitrate in a contract, the contract language decides. Arbitrators apply the same law to the case as a judge. After the hearing, the arbitrator files a report and award within 20 days. Instead, the agreement may – and in some cases MUST – be put in a court file. If a person signs a contract that has a mandatory, binding arbitration agreement, he or she gives up the right to go to court.