It is important that you know the following: 1. Only submit a request for dispute resolution if eligible.Find out how to get an arbitrator appointed and the appointment process. Document that you're cooperating fully with the insurer. The insurer might want to avoid a judge or jury determination of the intent of the specific policy language and a subsequent appeal that would establish binding. This Arbitration Agreement is a contract between two parties in which the employee agrees to bring any legal disputes against the employer to arbitration. Forprofit organization and world's largest provider of arbitration, mediation and other alternative dispute resolution (ADR) services. Individuals and companies enter into a mutual agreement to arbitrate claims as a means for keeping their disputes and resolutions out of the courts. Universal Underwriters Insurance Co., 140 Ariz. 383, 682 P.2d 388 (1984), and the Restatement (Second) of Contracts § 211 (1979), is misplaced.