To start a Kaiser case, a letter demanding arbitration is all that is needed. The arbitrator selection process, though, can be protracted and difficult.Free Consultations from the highest rated San Jose medical malpractice lawyers. Please contact us online or call now (415) 981-7210 for an immediate consultation with a hospital malpractice lawyer to help you with Kaiser arbitration. The requirement for arbitration is contained in the contract between the Health Plan and employers who offer Kaiser as an option for health coverage. In its contract with its members, Kaiser requires the members use arbitration for any claim of medical malpractice. If you have been injured due to someone else's negligence, contact our experienced San Jose personal injury attorney for a free consultation. (408) 687-9155 332 N. Second St. San Jose, CA 95112.