This file provides a sample letter to request rent relief or a payment plan from a landlord. To Whom It May Concern: I am writing to request rental assistance due to a COVID19 hardship.This packet from the Austin Tenants Council will help you demand repairs from your landlord. The Bexar County Utility Assistance Program will remain closed and will not be accepting new applications until further notice. Provides assistance to eligible households that need help paying rent. To request rental assistance: •. Rent assistance request. This example shows a way to structure the rent assistance portion of an application. The City will also need the name, phone number, and email address for your landlord. To request assistance, call NHSD at 210-207-6459 or visit their office at 1400 S Flores Street (Monday - Friday, am - pm).