Learn about court-ordered arbitration and mediation, types of cases, process, and more. To be eligible for court-ordered arbitration, a dispute must have been filed as a complaint in the North Carolina court system.Mediation. The arbitrator may arrange a mediation conference under principles stated in the North Carolina District Court and Superior Court mediation statutes. You must complete the "Claimant" and "Respondent" portions on the front of a Submission Agreement. In the blank spaces provided for the claimants' names, you. Here's a closer look at how the process works, and tips for preparing your case for a courtordered arbitration (specifically in North Carolina). Section 90-21.61 - Requirements for submitting to arbitration (a) Before Action Is Filed.