Arbitration agreements can be as binding as any other contract. A quick pop-up window will appear on top stating that the case was withdrawn successfully.Contact the Consumer Affairs Branch at 703-222-8435, TTY 711, to have a complaint form sent to you. Complaint Mediation. The short answer is yes. No set of institutional rules prevents a party from abandoning claims it has raised in an arbitration. If you settle your case or withdraw your arbitration demand; the AAA will close its case file. How do I know the arbitrator is neutral and impartial? Once you complete and return the RCMA Agreement to us, free credit balances in the Securities Account (i.e.