An arbitration hearing is an informal legal proceeding held before a neutral court official called an arbitrator. Learn about court-ordered arbitration and mediation, types of cases, process, and more.Here's a closer look at how the process works, and tips for preparing your case for a courtordered arbitration (specifically in North Carolina). Check your contract (or agreement) to confirm jurisdiction. Written contracts may contain an arbitration clause. By using such a clause, the parties agree to arbitrate any future disputes. ECourts comprises several enterprise-level software systems that work together to provide integrated case management for courthouse officials and employees. The business court judge assigned to a case designated as a complex business case presides over all motions in the case, including any motions to compel or stay. This guide is intended to help a person who wants to file or defend a civil case in the United States. Set out below are examples of arbitrations conducted under the WIPO Rules.