Learn about court-ordered arbitration and mediation, types of cases, process, and more. Written contracts may contain an arbitration clause.By using such a clause, the parties agree to arbitrate any future disputes. If you have questions about filing a new case, or if you have a general inquiry, contact Customer Service at 800-778-7879. To submit a case for arbitration, please click below to complete and submit our Arbitration Case Submission Form or contact us. The business court judge assigned to a case designated as a complex business case presides over all motions in the case, including any motions to compel or stay. Set out below are examples of arbitrations conducted under the WIPO Rules.