Learn about court-ordered arbitration and mediation, types of cases, process, and more. To be eligible for court-ordered arbitration, a dispute must have been filed as a complaint in the North Carolina court system.Here's a closer look at how the process works, and tips for preparing your case for a courtordered arbitration (specifically in North Carolina). All civil actions filed in the District. In North Carolina, arbitration may either be binding or non-binding. In some cases, parties voluntarily agree to arbitrate their dispute. If you have a civil case in District Court, you will be required to participate in arbitration before a trial date can be set. Service to have all of the arbitration proceedings transcribed.