Check your contract (or agreement) to confirm jurisdiction. Written contracts may contain an arbitration clause.By using such a clause, the parties agree to arbitrate any future disputes. Much of the empirical work on arbitration that has been carried out has not had a consumer financial focus. The present study is empirical, not evaluative. His case was kicked out of court and sent into individual arbitration. The Court has enabled large corporations to force customers and employees into arbitration to adjudicate practically all types of alleged violations. His case was kicked out of court and sent into individual arbitration.