The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law.
Advocacy and Research In these matters, the FTC provides its expertise and advocates for policies that protect consumers and promote competition.
Your procedure could include the following steps. Listen to the complaint. Thank the customer for bringing the matter to your attention. Record details of the complaint. Get all the facts. Discuss options for fixing the problem. Act quickly. Keep your promises. Follow up.
The Federal Trade Commission (FTC) works to prevent fraudulent, deceptive, and unfair business practices. They also provide information to help consumers spot, stop, and avoid scams and fraud.
Telling the Federal Trade Commission helps us stop ripoffs, scams, and fraudsters. Your complaints matter here. To file a complaint, just go to ftc/complaint, and answer the questions. Or call That's all there is to it.