Attorney General Miyares's Consumer Protection Section enforces state and federal laws designed to protect consumers from fraud, deception, and misrepresentation. The Section serves as the central clearinghouse in Virginia for consumer complaints.
If you have a question or need advice about a consumer issue, contact Consumer Affairs at 703-222-8435, TTY 711 to speak to a consumer specialist. Our business hours are a.m. to p.m. Monday through Friday.
Virginia Consumer Protection Act – The Virginia Consumer Protection Act of 1977 was created to “promote fair and ethical standards of dealing between suppliers and the consuming public.” Virginia Automobile Repairs Facilities Act - provides protections for consumers considering having repair work done on their vehicle.
To help protect Fairfax County consumers from illegal, fraudulent or deceptive consumer practices in the marketplace.
The first thing you should do when filing a consumer complaint is to complain directly to the company. If that doesn't work, you can complain to a consumer protection agency. Filing a lawsuit should be a last resort.
Description: The Consumer Affairs Branch mediates and investigates consumer complaints against businesses, tenant-landlord disputes, and cable issues if the transaction occurred in Fairfax County.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law. developing rules to maintain a fair marketplace.
The Consumer Affairs Branch mediates and investigates consumer complaints against businesses, tenant-landlord disputes, and cable issues if the transaction occurred in Fairfax County.
VCPA application In a broad sense, the Act protects individual consumers from transactions involving deception, but the element of misrepresentation or fraud must be present (for illegal practices that require it).