Consumer Investigative Release With Example In Fairfax
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Please call the Consumer Protection Hotline at (800) 552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are a.m. to p.m., Monday through Friday.
Attorney General Miyares's Consumer Protection Section enforces state and federal laws designed to protect consumers from fraud, deception, and misrepresentation. The Section serves as the central clearinghouse in Virginia for consumer complaints.
Contact the company about your complaint If you have a complaint about a company's products or services, contact them first before you seek help elsewhere. Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter.
Complaints - The National Consumer Commission.
If you have a question or need advice about a consumer issue, contact Consumer Affairs at 703-222-8435, TTY 711 to speak to a consumer specialist. Our business hours are a.m. to p.m. Monday through Friday.
Established in 1877, the Virginia Department of Agriculture and Consumer Services (VDACS) promotes the economic growth and development of Virginia agriculture, provides consumer protection and encourages environmental stewardship.
You may complete a complaint form online or download one of our complaint forms. For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.
The Consumer Affairs Branch mediates and investigates consumer complaints against businesses, tenant-landlord disputes, and cable issues if the transaction occurred in Fairfax County.
A 5-step process for handling customer complaints Step 1: Dig deeper by asking the right questions. Step 2: Identify the type of customer you're dealing with. Step 3: Respond to the customer quickly. Step 4: Present a solution, and verify that the problem is solved. Step 5: Log the complaint so you can track trends.
Contact the company about your complaint A salesperson or customer service representative. Search for a company's customer service contact information on their website. Take your complaint to a company's management if a salesperson or customer service representative did not help.