Commissioner Grace Arnold leads the Minnesota Department of Commerce. She was appointed by Governor Walz in April 2021 and reappointed in January 2023.
The Minnesota Public Utilities Commission's Consumer Affairs Office (CAO) helps resolve disputes between customers and utility companies. You can call the Consumer Affairs Office at 651.296. 0406 or 800.657. 3782 or email at consumer.puc@state.mn.
The Minnesota Public Utilities Commission, or the PUC, plays a vital role in ensuring that Minnesotans have safe, reliable, and affordable electric, gas and landline telephone utility services. The PUC is made up of five commissioners who are appointed by the Governor and approved by the Minnesota Senate.
You can also file a complaint by email at consumer.protection@state.mn or by phone at 651-539-1600 or 800-657-3602.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. Report scams and suspicious communications to the Federal Trade Commission.
You can discuss your issue. And get advice on how to proceed. Some issues are resolved withMoreYou can discuss your issue. And get advice on how to proceed. Some issues are resolved with mediation.
For complaints about businesses, call the Commerce Department at 800-657-3602. You can also contact the Consumer Affairs Division of the Attorney General's Office at 800-657-3787 or visit the Minnesota Attorney General's Office website.
Minnesota Statutes Chapter 325F, Section 67 is called the False Statement in Advertisement Act (“FSAA”) and it specifically regulates business actions relating to advertisements. The FSAA grants the Attorney General and county attorneys the right to prosecute businesses that violate this law.
You can also file a complaint by email at consumer.protection@state.mn or by phone at 651-539-1600 or 800-657-3602.