The Federal Trade Commission (FTC) functions primarily as a law enforcement agency. We undertake both court and administrative actions to enhance competition and protect consumers.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
An Office of Consumer Affairs most often refers to a government office dealing with matters of consumer protection. In different jurisdictions, it may be referred to as a department, an office, a ministry or a more local title.
The California Consumers Legal Remedies Act protects consumers from false advertising, fraud, and other unfair business practices. This law allows consumers to bring individual or class action lawsuits to recover damages and stop unlawful practices.
Federal Trade Commission (FTC) The Federal Trade Commission (FTC) works to prevent fraudulent, deceptive, and unfair business practices. They also provide information to help consumers spot, stop, and avoid scams and fraud.
The Bureau of Consumer Financial Protection (CFPB) is an independent bureau within the Federal Reserve System that empowers consumers with the information they need to make financial decisions in the best interests of them and their families.
Who We Are. The State of California's Law Enforcement Branch for Consumer Protection.
Education The Department helps consumers make wise purchasing decisions by informing them about the laws that protect them, explaining what they should know about a business, and letting them know what their responsibilities are to protect themselves.
Section 1681a of the Fair Credit Reporting Act defines an “investigative consumer report” as “a consumer report or portion thereof in which information on a consumer's character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, or ...
Established in 1961, the DOI helps the DCA achieve it's consumer protection mission by investigating alleged violations of California laws, regulations and professional standards. When licensing boards receive complaints or reports of alleged misconduct, they are often referred to the DOI for investigation.