Information on how TDLR handles complaints, handles alleged violations, issues enforcement actions, conducts hearings, and processes for judicial review. How Do You Contact Us?No doubt the investigation of the claim prior to filing a lawsuit is absolutely essential. This complaint packet will assist you to initiate an investigation into violations of the laws of the State of Texas. INSTRUCTIONS. 1). An appointment to file a charge or prosecution is necessary. To make an appointment, call 210-207-7355. We help secure justice when companies and businesses attempt to take advantage of consumers through the use of deception and fraud. Once it is complete, please mail the form to the address listed on the document. Denied); City of San Antonio v. Tex. Nothing contained in the website is a substitute for the competent legal advice of a licensed attorney.