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Be as neutral and matter-of-fact as possible. If the insurance company made any error in its assessment of your claim, you should be clear when addressing that in your written communication. State the settlement offer you are willing to accept and the reasons why.
Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount. You should also counter their reasons for offering the lowball initial offer. Your explanation behind these reasons can be critical in getting a better second offer from the claims adjuster.
Tips for Writing a Counteroffer Letter State clear reasons backed with research. Communicate other job offers. Emphasize your sought-after skills. Formulate your wants as requests rather than demands. Use polite, neutral terms. Edit and proofread.
Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so. If they provided written reasons for their low initial figure, you should also respond to those in writing.
I am writing in response to the settlement offer you presented on Settlement Offer Date, related to claim number Claim Number for the incident that occurred on Incident Date. After careful consideration, I must reject this offer as it does not meet my needs based on the severity and ongoing nature of my injuries.
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Settlement Offer Rejection Letter Sample For Collection Agency In Arizona