We will reject your Offer in Compromise Request if the infor- mation is incomplete or you have not provided all the required documentation. Request to begin debt settlement negotiations.If the collection agency or creditor rejects your offer, don't lose hope. Always reject a settlement offer in writing. Type a letter to your contact at the insurance company listing the reasons you think that their offer is too low. You can use the following Cease and Desist letter to debt collectors as a template. A pay for delete letter is a negotiation tool to have negative information removed from your credit report. If you reject a settlement offer, or fail to keep up with a payment arrangement, your creditor might take you to court. A debt settlement letter contains a proposal offer that will hopefully open the door to negotiate a fair and reasonable debt settlement. A debt settlement letter is a tool to negotiate with your creditors and settle your debt at a lump sum payment you're comfortable making.