The below forms are for Franklin Templeton funds. Do NOT use these forms for Western Asset Money funds. General.Contact your financial professional, visit franklintempleton. Com or call us at (800) 818-4030. This video is to help you read your financial aid award letter. You should have received your award letter through your email or through postal mail. Create an account in the parentpay platform. Once you have an account, you can complete the online application to see if you qualify for free or reduced meals. Customer: Hi, First Franklin filed a judgement on me for non payment. The Home Energy Assistance Program (HEAP) can help eligible New Yorkers heat and cool their homes.