Apply online for Food and Nutrition Services, Medicaid and Energy Assistance at North Carolina ePASS or at Mecklenburg County All Access. The Crisis Assistance Ministry provides rent and utility assistance for Mecklenburg County residents.Customer Connection is the main call center for the Mecklenburg County Department of Social Services. The following chart describes the Work First eligibility requirements. Option 2: Bypass eligibility screening and submit an application manually. In the body of your letter, explain your financial need in detail and how the assistance you are requesting will help you overcome your financial difficulties. The NC Homeowner Assistance Fund is now closed. For additional resources, click here. You would need to visit a library or good bookseller. Proof of household income over the past 30 days.