You can call them up with the bank account details (account number, bank sort code, account name and any additional reference needed) and they can transfer it. Send authorization letter to withdraw money via email, link, or fax.You can also download it, export it or print it out. Explain that you are interested in a. Hardship Withdrawal and ask them to compute how much you have available. You really, really don't. Bank managers are not going to respond to letters like this, and typically do not care why you want to withdraw money. You will need to contact either your service provider or the Pensions and Investments Division for the appropriate forms. Navigating to "Withdrawal-AWS", where you can complete a one-time withdrawal or set up a recurring withdrawal. Before you withdraw: Check your total credits.