These terms (360-degree, full circle, etc.) mean using the variety of sources that provide the best picture of performance. Therefore, for example, an agency may use supervisor, self, and customer input to supplement the rating official's appraisal in one division's program.
Pros and Cons of 360-Degree Appraisals The 360-degree appraisal has been around for more than three decades and is used for performance management by large multinational companies such as Google, which uses the system in its India units.
A 360-degree assessment is a method that systematically collects feedback about an individual's performance from peers, direct reports, colleagues, and superiors within the organization. Overall, it provides a comprehensive, 360-degree view of a leader's strengths and opportunities for growth.
How to conduct 360 reviews Establish criteria for rating each employee. Invest time into developing useful, relevant questions that provide valuable insight. Choose who will assess each employee. Send surveys. Send the survey to the employee. Schedule the 360 evaluation. Review ratings with employee. Follow up on progress.
However, 360 reviews can be very quick – read on to learn more. Jack Zenger and Joseph Folkman, co-founders of the leadership development training firm Zenger Folkman believe that the 360 degree assessment should be no longer than 15 to 20 minutes.
How to conduct 360 reviews Establish criteria for rating each employee. Invest time into developing useful, relevant questions that provide valuable insight. Choose who will assess each employee. Send surveys. Send the survey to the employee. Schedule the 360 evaluation. Review ratings with employee. Follow up on progress.
Here's how the process typically works: Selection of participants. The employee's feedback is collected from multiple sources, such as supervisors, peers, subordinates, and sometimes clients or customers. Survey distribution. Data collection and analysis. Feedback review session. Action planning. Follow-up.
8-Step 360 Degree Feedback Process Timeline Define the Purpose of the 360 Degree Review. Select Raters. Design the Questionnaire. Communicate the 360 Degree Feedback. Distributing surveys. Collate and Analyze Feedback. Conduct Feedback Discussion. Implement Action Plan.